Disconnected Information
Operational data sits in different places and is hard to bring together.
Back Office Management
Restaurant Back Office Management From Anywhere
Customer Hub brings restaurant operations, POS settings, reporting, and management tools together in one online portal for Shift4 Dine restaurants.
Shift4 Dine Customer Hub (formerly SkyTab Lighthouse)
One Online Back Office for Your Restaurant
Customer Hub gives owners and managers a central place to review information and manage key POS operations without needing to be on-site.
- Sales reports and analytics
- Inventory and menu management
- Centralized POS settings
- Customer and loyalty tools
See How Customer Hub Could Simplify Your Restaurant Management
Tell us about your restaurant and how you manage operations today.
Your Restaurant Operations in One Place
Running a restaurant takes more than processing orders. Sales, menus, inventory, staff, customers, and reporting all need attention. Customer Hub gives you a centralized online workspace to manage these tasks.
Customer Hub, Formerly SkyTab Lighthouse
Customer Hub is the online back office for Shift4 Dine, formerly known as SkyTab Lighthouse. It works as part of the same restaurant management system as your POS and payments.
Less Time Chasing Data. More Control Over Operations.
Manual Management
Menus, inventory, and settings take extra manual steps to keep current.
Limited Visibility
It's hard to know what's happening when you're not in the restaurant.
Multi-Location Complexity
More locations make consistent oversight harder to maintain.
Why Restaurants Use Customer Hub
Centralized Management
Key back-office tasks live in one online portal.
Remote Access
Review and manage operations through a supported web browser.
Connected With Shift4 Dine
Works with your Shift4 Dine POS and payments.
Broad Back-Office Toolset
Reporting, inventory, menus, customers, and loyalty together.
Key Benefits
Operational Efficiency
Spend less time on manual administrative tasks.
Better Visibility
Get easier access to operational information.
Centralized Management
Keep key management tools in one place.
Better Customer Understanding
Use customer information to make more informed decisions.
Remote Flexibility
Handle part of your operations from outside the restaurant.
Connected Restaurant Operations
The back office works as part of the Shift4 Dine ecosystem.
Manage More From One Back Office
A closer look at the tools your team will use every day.
Sales Reports & Analytics
Review sales performance and operational data.
Inventory Management
Track stock levels and inventory information.
Menu Management
Update menu items, pricing, and settings.
POS Management
Manage POS settings and restaurant operations.
Customer Management
Work with customer information and history where supported.
Marketing & Loyalty
Use promotions and loyalty tools connected to the system.
Inventory
See What's Happening Across Your Business
Review sales performance, trends, and employee sales from the back office, and compare results across locations.
- Sales performance
- Sales trends
- Employee sales performance
- Location comparison
Inventory
Keep Inventory Easier to Track
Monitor stock levels and review inventory information from one place instead of separate spreadsheets.
- Stock levels
- Inventory reports
- Low-stock visibility
- Centralized inventory view
Menu & POS
Update Menus and POS Settings From One Place
Handle many administrative changes from the back office, so managers don’t need to work at the terminal for every update.
- Menu items
- Pricing
- Menu updates
- POS settings & configuration
Remote Access
Manage the Business Even When You're Off-Site
Access your back office through a supported web browser wherever you have appropriate access.
- Browser-based access
- Monitor operations
- Update settings
- Review information remotely
Customers & Loyalty
Turn Customer Data Into Better Engagement
Customer profiles, purchase history, and loyalty tools sit alongside the rest of your back office, helping you plan targeted promotions.
- Customer profiles
- Purchase history
- Loyalty programs
- Targeted promotions
Multi-Location
One View Across Multiple Locations
For restaurant groups, Customer Hub helps keep information and oversight in one place.
- Compare location performance
- Manage information centrally
- Consistent operational visibility
Help Getting Started With Customer Hub
Shift4 Dine Partners helps set up your back office, configure menus and POS settings, and show your team how to use Customer Hub day to day.
- Setup
- Menu Configuration
- Training
- Ongoing Support
Trusted by 153,000+ Businesses Nationwide
Coral HospitalityLive!Shoney'sTaffer's Tavern7PIENot Your Average Joe
What Our Clients Say
Powered by Google Reviews
Frequently Asked Questions
What is Customer Hub Back Office?
Customer Hub is the online back office for Shift4 Dine, formerly known as SkyTab Lighthouse. It brings reporting, menus, inventory, POS settings, and customer tools into one portal.
What can restaurant managers control from Customer Hub?
Managers can review sales reports, track inventory, update menus and pricing, manage POS settings, and work with customer and loyalty tools.
Can I access Customer Hub remotely?
Yes. Customer Hub is accessed through a supported web browser, so authorized users can review information outside the restaurant.
Can I manage menus and POS settings from Customer Hub?
Yes. Menu items, pricing, and many POS settings can be updated from the back office.
Does Customer Hub work with other POS systems?
No. Customer Hub is designed as the back office for Shift4 Dine and is not a back office for third-party POS systems.
Can Customer Hub help manage multiple restaurant locations?
Yes. Restaurant groups can review information and compare performance across locations in one place.
Related Features
POS Reports & Analytics
Explore sales, labor, order channels, inventory information where supported, multi-location performance, and operational trends…
Learn More →Integrated Loyalty Program
Use connected loyalty, rewards, customer data, promotions, gift cards, and supported email or SMS…
Learn More →QR Code Ordering System
After scanning a table QR code, guests can open your menu, choose items, and…
Learn More →Ready for a Clearer View of Your Restaurant Operations?
Manage reporting, menus, inventory, and POS settings with Shift4 Dine Customer Hub.
See How Customer Hub Could Simplify Your Restaurant Management
Tell us about your restaurant and how you manage operations today.